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LEGAL & COMPLIANCE

ZAKYM

Udiča 746, 018 01 Udiča, Slovakia // REGISTRATION NO. s. r. o.

PRIVACY POLICY

LAST UPDATED: JULY 2026

This Privacy Policy describes how Zakym s. r. o., located at Udiča 746 018 01 Udiča, Slovakia, collects, uses, shares, and retains information in connection with its games and software products. This Privacy Policy applies to all games published by Zakym s. r. o., including but not limited to The Wellmonts Case and other titles distributed through online platforms.

DATA PROTECTION CONTACT INFORMATION

If you have any questions regarding personal data or privacy matters, you may contact us at:

Company name: Zakym s. r. o.

Registered address: Udiča 746 018 01 Udiča, Slovakia

Email: mail@zakym.com

HOW WE CAPTURE DATA

We may collect information in the following ways:

  • Automatically through gameplay (such as device information, crash logs, gameplay statistics)
  • Through platform providers such as Epic Games, Steam, PlayStation or Xbox
  • Through third party services integrated into the game, if applicable
  • When users voluntarily contact us via email

We do not require users to create accounts directly with us.

WHAT DATA WE COLLECT

Depending on platform functionality and services used, we may collect:

  • Device information such as hardware model and operating system version
  • Gameplay progress and statistics
  • Crash reports and technical diagnostic data
  • Purchase confirmation information handled by the platform
  • Email address and information voluntarily provided when contacting support

We do not intentionally collect sensitive personal data. If a user does not contact us directly, we generally do not collect personally identifiable information beyond platform-provided identifiers.

HOW WE USE DATA

We use collected data to:

  • Provide and maintain our games
  • Improve performance and fix bugs
  • Analyze gameplay for product improvement
  • Respond to support requests
  • Comply with legal obligations

We do not use personal data for profiling or automated decision-making.

DATA SHARING

We may share information with:

  • The respective platform provider for platform services, purchases, and account management
  • Analytics or crash reporting providers
  • Legal authorities where required by law

We do not sell personal data to third parties.

DATA RETENTION

We retain collected information only for as long as necessary to:

  • Provide and improve our services
  • Comply with legal obligations
  • Resolve disputes

Crash logs and analytics data may be stored for up to 24 months unless a longer retention period is required by law. Support communications are retained only as long as reasonably necessary to resolve the issue and maintain business records.

USER RIGHTS

If you are located in the European Union, you may have rights under applicable data protection laws, including:

  • The right to access your personal data
  • The right to request correction
  • The right to request deletion
  • The right to request restrict processing
  • The right to object to processing
  • The right to data portability

To exercise these rights, contact: mail@zakym.com

CHILDREN'S PRIVACY

Our games are not directed to children under the age of 13 or the minimum legal age in the relevant jurisdiction. We do not knowingly collect personal data from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.